Relationship Manager & Trust Officer
Team Member since 2010
Dawn Kenroy builds a culture of relationship with clients based on trust and value, and sets goals and a clear vision for her clients. When collaborating with others, she aspires to help them experience success. She is generous with praise, quick to smile, and is consistently on the lookout for the positive in any situation. Dawn has 10+ years’ experience, having served as a trust officer at another financial institution. Prior to that, she spent 27+ years as a deputy probate register with Ingham County Probate Court in the estates and guardianship division. Dawn attended Lansing Community College, Baker College and is a graduate of Cannon Trust School. She enjoys volunteering and has done so over the years with great organizations, including the South Central MI region of the American Red Cross, Jackson Rotary Club, Disability Connections, Habitat for Humanity Women’s Build, Ele’s Place, and Tri-County Office on Aging’s Meals-on-Wheels program. She was a former member and officer of the Jackson Area Estate Planning Council and a current member of the Greater Lansing Estate Planning Council.
What are your specific goals for Tri-Star Trust clients?
To always make them feel welcome and heard. To gain their confidence in our ability to offer guidance, education, understanding and support. I’m sure most of us would agree, this doesn’t always revolve around finances.
What’s the best piece of professional advice you’ve ever received?
Stick to the facts and don’t let emotions drive your decisions. Take ownership when a mistake is made, whether it be your own or someone else’s, and never waver when it comes to honesty and integrity. (The latter was how I was raised, but has served me well through my entire career).
What’s your favorite quote?
There’s no place like home!” And even though Dorothy from Wizard of Oz always comes to my mind, I did a little research and found that this phrase was a quotation from a song “Home, Sweet Home”, with words written by John Howard Payne back in 1823.
What are your top three bucket list items?
- To make a bucket list once I retire. 😊
- On the fly – drive from coast to coast (off the freeway) with the top down on my convertible with my best friend from second grade.
- Take a cooking class in Italy.